I build products that teams are proud to ship.

2026 — Present

Building a complex Financial Services SaaS product in an AI-native environment.

• Helped take the product from initial discovery through to launch.
• Created and optimised the customer-facing 'My Account' portal, including the embedded payments and direct debit functionality.
• Working within a cross-functional team of Software Engineers, Platform Engineers, Technical Architects, QA Analysts and an Agile Delivery Manager.
• Operating within a highly regulated environment.
• Running discovery, creating and prioritising the backlog, setting sprint goals and ensuring the delivery of maximum value to the end product, in line with the wider product strategy.
• Monitoring platform health via custom dashboards.
• Extensive stakeholder management.
• Leveraging AI tools to enhance the product development process, from rapid prototyping through to querying the codebase.

2024 — 2026

A hybrid role acting as the first Product Owner in the organisation while also directly carrying out development tasks.

• Worked within a highly technical cross-functional team to deliver high quality builds for web and retail products.
• Gathered requirements from clients and stakeholders, wrote them up into comprehensive tasks and technical specification documents with user stories and acceptance criteria and worked with the Designers and Engineers to deliver them.
• Carried out development tasks using HTML, CSS, Tailwind, JavaScript and deployed them to production.
• Conducted user testing to gain valuable insights to inform effective product enhancements.
• Identified and implemented improved delivery processes.
• Leveraged AI tools to maximise efficiency and output.

2021 — 2024

Working within a cross-functional squad including a UX/UI Designer, multiple Developers, a Project Manager and a QA to deliver large scale complex products for retail clients.

• Maximised the value of the end product by conducting direct user research and analysing analytics data to gather insights to help create and deliver comprehensive product roadmaps.
• Carried out strategic consultancy for B2C web products.
• Ran refinement sessions for accurate task estimation.
• Managed production deployments of high value product releases.
• Handled direct client communications and extensive internal and external stakeholder management.
• Created technical specification documents and wrote user stories and acceptance criteria to ensure all tasks were accurately estimated and product features were shipped on time.
• Results driven include increasing mobile performance scores by 165% and accessibility scores on both desktop and mobile by 17.07%.

2019 — 2021

Responsible for managing anywhere from 6–8 different projects simultaneously, comprising a mix of retainer work and new builds.

• Solely responsible for managing one of the internal ‘squads’, which included 5 developers and a QA tester. I was credited with taking it from a junior team to one of the highest-performing squads in the business.
• Led discovery sessions and project estimation for six-figure new product builds.
• Maintained up-to-date documentation, ran daily stand-ups, regular planning meetings and retrospectives, planned the sprints and releases and was the main point of contact for the clients on the projects I managed.
• Results driven include reducing exit rates by 32.72%, increasing time spent on page by 33.77% and increasing the conversion rate by 14.03%.

2018 — 2019

My first role in tech, where I cut my teeth managing multiple projects autonomously across numerous platforms and languages, including .NET and PHP.

• Worked in a fast-paced, Agile environment to build a wide array of digital products.
• Ran discovery for new product builds.
• Responsible for all quality control.