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Unfiltered lessons, often learned the hard way.

Being a Product person, naturally I document everything. This is where those notes live: strategy, user research, collaboration and the occasional life lesson.

6 articles, with 5 more on the way

Start here · Product Management What is Product Management? Ask ten Product Managers what they do and you'll get ten answers. My take on what the role really is, and why it's so hard to pin down. 7 min readRead article

Product Strategy

4 articles

01 · Overview Product StrategyIt's on almost every PM job spec, yet nobody agrees on what a good one looks like. A plain-English definition, and the three components every product strategy needs.7 min readRead → 02 · Vision Product VisionA good vision rallies people around a common goal. How to write one that's focused and inspiring, rather than buzzword-heavy corporate nonsense.2 min readRead → 03 · Discovery Product DiscoveryHow do you know what's actually worth building? A practical guide to continuous discovery, from the mindsets it needs to mapping opportunities and testing assumptions.23 min readRead → 04 · Roadmap Product RoadmapThe most granular layer of your strategy: the actual work. How to approach a roadmap when you're staring at a blank canvas.5 min readRead →

User Research

2 articles

  1. 01User ResearchProduct Management means solving real customer problems, which means talking to users. It turns out that's harder than you'd think.Coming soon
  2. 02User InterviewsTechniques for planning, conducting and synthesising effective user interviews.Coming soon

Execution

3 articles

  1. 01Fostering collaborationBuilding products is far too complex for any one person. The principles I rely on to get the best out of a team when you have all the responsibility but none of the authority.9 min
  2. 02PrioritisationComing soon
  3. 03Stakeholder ManagementComing soon

Musings

1 article

  1. 01How I built this siteMy general approach and product thinking I used to build this site. Technical info, my product approach and lessons learned.Coming soon

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